All we do at VitalSource is e-books, from working with publishers on converting their content to our format, to managing the delivery of digital files and building the web-based infrastructure to support it, and finally to designing and coding the Mac and Windows applications for reading and annotating books. My Kindle arrived on Tuesday, the day after it was released, and here are my initial thoughts after using it over the Thanksgiving weekend.
Out-of-box experience. Amazon really nailed the first-use experience. The Kindle came in a nice box and was pre-configured with my Amazon account. No syncing or setup necessary; you can start reading books immediately.
Screen. If you haven't seen an e-ink device — actually held one in your hands, like the Sony Reader — don't bother "reviewing" it. The iPhone screen is beautiful and I would love to have a small Mac tablet, something even a little bigger than the Kindle, but for reading books, nothing beats e-ink. It's in a whole different class, and this is one of the areas where the Kindle shines. (It says a lot that the first FAQ item in the Kindle manual is about how the screen "flicker" when flipping pages is normal, though. It's a little distracting but not a show-stopper.)
Connectivity. Amazon has been innovating with free shipping for years, so in a way it's perfectly consistent to also offer free wireless connectivity. As a long-time Apple fan, I'm a little disappointed that Amazon is the one innovating with service plans, while Apple is stuck in the past with service contracts and high monthly fees with silly text message caps. I pay about $80/month for the privilege of using my iPhone; with the Kindle, I pay only for purchased content.
Purchasing. You can buy books from Amazon on your computer or from the Kindle itself, and I've tried both. My first purchase was using Safari on my Mac, and less than a minute later the book "magically" appeared on my Kindle. Again, no cables or sync necessary; the Kindle notices a book purchase and downloads it wirelessly.
Hardware. It couldn't all be good news, could it? The button design is where the Kindle just falls on its face, and it's bad news for both major areas of the device: the keyboard and the page navigation buttons. I just don't see how they justified taking up so much room for the keyboard, because in truth you almost never need to use it. For the page buttons, try handing someone a Kindle for the first time and the first thing they do is accidentally hit next or previous page. It takes a while to train yourself on the best way to hold the Kindle.
There are other things I could say — about DRM (unavoidable) or emailing documents to the device (clever) or the book cover (clunky) — but I want to keep this short. Despite it's flaws, the Kindle is a good device, and it goes beyond being the first usable e-book reader to offer seamless purchasing and book delivery from Amazon's large selection. It's not as polished a 1.0 as the iPhone release was, but it's a solid offering and more innovative in some ways. I'm looking forward to both reading books on it as a user and experimenting with ways to get other content on the device as a developer.