Josh Marshall of Talking Points Memo has written some good posts about Facebook this year. Here’s part of today’s post about trust:
Facebook’s core problem is that it was a platform based on trust. I don’t mean it acted in a trustworthy way. But it facilitated things that were at core about trust and relationships. So it was in the trust business, regardless of what its corporate culture may actually have been about. Having failed at that and not convinced people it’s trustworthy it now seems committed to a corporate version of acting out, going to war with its own stakeholders, whether those are users, investors, the governments of the countries in which it operates.
See also my post last week about breaking up Facebook and the eventual pushback against Facebook-owned Instagram.